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In this session, see how ServiceNow uses our own AI, GenAI, & Agentic AI solutions to drive a 40% boost in IT agent productivity. From automated Incident Resolution Playbooks to Agentic Resolution Agents that analyze & remediate issues, we’ll explore how we streamline ticket handling so agents can focus on higher-value tasks.
In this session, see how ServiceNow uses our own AI, GenAI, & Agentic AI solutions to drive a 40% boost in IT agent productivity. From automated Incident Resolution Playbooks to Agentic Resolution Agents that analyze & remediate issues, we’ll explore how we streamline ticket handling so agents can focus on higher-value tasks.