Learn more about this session
Gone are the days when GBS focused solely on efficiency and scale. In this session, learn how we competitively shifted our view of GBS from optimizing operations to offering a paramount user experience across core services like HR, finance, legal, and IT. See where we’re using the Now Platform to work better, faster, and more strategically, resulting in 3 times the revenue in five years without increasing AR headcount.
Gone are the days when GBS focused solely on efficiency and scale. In this session, learn how we competitively shifted our view of GBS from optimizing operations to offering a paramount user experience across core services like HR, finance, legal, and IT. See where we’re using the Now Platform to work better, faster, and more strategically, resulting in 3 times the revenue in five years without increasing AR headcount.