ServiceNow's global customer event, Knowledge 2022, is on 25-26 May, at the Sydney International Convention Centre (ICC). Knowledge brings together our community of experts, customers, partners, and other forward-thinking visionaries to discover innovative ways to digitise your work and your world. 



Join us at Knowledge to explore new innovations, expand your knowledge and engage your community. We have two full days of content lined up for you with over 150 sessions to choose from including executive keynotes, thought leadership panels, customer stories, hands-on labs, workshops, breakout sessions, demos, roundtable discussions and SNUGs.


Register Now

Register here for Knowledge Sydney. Government attendees can purchase a full conference pass for $425 AUD or access a complimentary full conference pass by entering “NOW@SYDNEY22” into the Discount Code field on the registration form.


If you are unable to attend in-person, our Digital Experience will give you access to on-demand content in May.


Government Session Highlights

We have an excellent line-up of customer speakers ready to share valuable insights at Knowledge Sydney. Use our Government Playlist to build your agenda.



Government Special Interest Group Lunch

Join us at the Government Special Interest Group lunch to explore how the public sector is transforming the future of government service delivery. Network with your peers in the public sector over lunch and join the discussion on best practices with ServiceNow in government and explore relevant industry use cases.


How Technology Is Transforming Australia’s Largest Public Health System

Join Farhoud Salimi, Executive Director of Service Delivery at eHealth NSW, who will share how NSW Health uses the Now Platform to drive better outcomes for patients and staff, and his vision for further innovations to transform the state’s health system. Joined by Mel Tinsley, Manager Clinical Information and Decision Support at the Agency for Clinical Innovation, who will share their leadership and vision on the HOPE platform, which enables the real-time collection and use of patient reported measures to inform care, treatment and shared decision making and improve the design and delivery of healthcare for patients and carers.


A federal government first with ServiceNow Protected Platform

The Department of Industry, Science, Energy, and Resources (DISER) modernisation vision is to achieve its mission through digital technology, innovation, and transformation. Implementation of ServiceNow’s cloud-hosted solution supports this transformation, by streamlining and automating service management across multiple corporate functions. Join Steve Stirling, General Manager, ICT Operations, to learn how DISER led the first Protected implementation of ServiceNow in Australia, using the ServiceNow Protected Platform.


He Tāngata, He Tāngata, He Tāngata: Prioritising People In the NZ Corrections System

The 10,000 staff of the New Zealand Department of Corrections work in one of the most challenging and high-risk environments in New Zealand. Hear from Richard Waggott, Deputy Chief Executive People & Capability at the New Zealand Department of Corrections, why Ensuring the wellness and wellbeing of our people is a strategic “must” not an operational “should”. At the heart of our strategy is our people, and we are focused on how we can digitally transform our people services on ServiceNow within the constraints of the unique and challenging environment of a nationwide prison system.



We look forward to welcoming you to Knowledge Sydney. To access your complimentary full conference pass, enter “NOW@SYDNEY22” into the Discount Code field of the registration form.