Government called out for sub-par service
When it comes to customer service, research shows the Australian public sector ranks poorly with the general public, writes Alethea Murphy. The blog outlines the research findings, what citizens are looking for, and how governments can improve.
When it comes to customer service, research shows the Australian public sector ranks poorly with the general public, writes Alethea Murphy. The blog outlines the research findings, what citizens are looking for, and how governments can improve.