Case Study: Yarra Valley Water delivers a unified employee experience and ensures a safe workplace
When the COVID-19 pandemic started, all Yarra Valley Water (YVW) staff were required to work from home. However, critical infrastructure such as water utilities must be operated by on-site staff. YVW quickly implemented a solution to protect their employees and ensure business continuity was not impacted. With ServiceNow Workplace Service Delivery, Yarra Valley Water has equipped its 820 employees with remote working capabilities and transitioned to a flexible working environment.
