Case Study: NHS Blood & Transplant empower employees with a unified service experience
NHS Blood and Transplant (NHSBT) is an essential part of the NHS, providing the blood donation and organ donation services for the UK. The organisation’s 5,500‑person workforce is critical to its success. With ServiceNow, NHSBT has created a central portal for staff to instantly access a wide range of organisation‑wide services, including HR, finance, and IT support.
NHS Blood and Transplant (NHSBT) is an essential part of the NHS, providing the blood donation and organ donation services for the UK. The organisation’s 5,500‑person workforce is critical to its success. With ServiceNow, NHSBT has created a central portal for staff to instantly access a wide range of organisation‑wide services, including HR, finance, and IT support.