Case Study: DEFRA modernises customer service by implementing the Now Platform
DEFRA brings six citizen-facing applications in-house to ensure it is ready to conduct business as usual as the UK departs the European Union. The agency implemented CSM to connect different departments and processes to help ensure that issues are handled efficiently and proactively.
DEFRA brings six citizen-facing applications in-house to ensure it is ready to conduct business as usual as the UK departs the European Union. The agency implemented CSM to connect different departments and processes to help ensure that issues are handled efficiently and proactively.